Privacy Policy

1. Introduction

At kioscr.com, operated by kioscr, we are committed to protecting the privacy of our customers in Europe and America. We understand the importance of safeguarding your personal information and are dedicated to providing a secure and trustworthy online shopping experience. This privacy policy outlines how we collect, use, disclose, and protect your information.

2. Information Collection

• Personal Information Provided by You: When you interact with our website, you may voluntarily provide certain personal information. This includes but is not limited to your name, email address, phone number, shipping address, and payment details when you register an account, place an order, contact our customer service, or request custom design services.
• Automatically Collected Information: We also collect information automatically as you browse our site. This may include your IP address, browser type and version, operating system, time of access, pages visited, and your browsing history. This data helps us understand how our website is being used and allows us to improve our services.

3. Information Use

• Providing Services: We use the collected information to process your orders, offer customer support, create custom designs tailored to your preferences, and send you order status updates and delivery notifications. For example, we use your shipping address to ensure the accurate delivery of your home textile products.
• Improving Our Services and Products: By analyzing user behavior and feedback, we can enhance our product designs, website functionality, and overall user experience. We use this data to refine our product styles, choose better materials, and create more appealing patterns. We also optimize our website layout, search features, and shopping process to make your shopping experience more enjoyable.
• Marketing and Promotion: Subject to applicable laws, we may use your information to send you marketing communications about our new products, promotions, special offers, and design trends. However, you can opt out of these communications at any time by following the instructions provided in the emails.

4. Information Sharing

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services. These include payment processors, shipping companies, website hosting providers, and customer relationship management systems. These partners are bound by strict confidentiality agreements and only use your information for the specific purposes for which it is provided.
• Legal Requirements and Protection of Our Rights: In certain circumstances, we may be required to disclose your information by law or to protect our legal rights. This could include responding to subpoenas, legal requests from law enforcement agencies, or protecting our intellectual property and preventing fraud or other illegal activities.

5. Information Security

We take extensive measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include using encryption technology (such as SSL) for sensitive information transmission, conducting regular security assessments and vulnerability scans of our systems and databases, training our employees on information security, and implementing strict access control policies. However, please note that despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

• Access and Update Your Information: You have the right to access, update, or correct your personal information held by us. You can do this by logging into your account (if applicable) or contacting our customer service. We will respond to your request in a reasonable time and ensure the accuracy of your information.
• Delete Your Information: Under certain circumstances, you may request the deletion of your personal information. For example, if you no longer wish to use our services or if your information is no longer needed for the purposes for which it was collected, we will delete your information in accordance with applicable laws and regulations. However, please note that in some cases, we may be required to retain certain information for legal or compliance purposes.
• Opt Out of Marketing Communications: You can choose to opt out of receiving marketing emails or other promotional communications from us at any time. Simply follow the unsubscribe instructions provided in the emails or contact our customer service.

7. Children’s Privacy

Our website and services are primarily intended for adults. We do not intentionally collect personal information from children under the age of 13 (or the applicable age limit in your jurisdiction). If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as soon as possible.

8. Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business, legal requirements, or other factors. We will post the updated privacy policy on our website and notify you of significant changes as required by law. We encourage you to review this privacy policy periodically to stay informed about our privacy practices. Your continued use of our website and services after any changes to this privacy policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or suggestions regarding this privacy policy, please contact us:

• Email: [specific email address for kioscr.com]
• Phone: [specific phone number for kioscr.com]
• Mailing Address: [detailed address for kioscr.com]

We are committed to addressing your inquiries and concerns promptly and effectively.

Please note that this privacy policy is designed to comply with the laws and regulations applicable in Europe and America. By using our website, you consent to the collection, use, disclosure, and protection of your information as described in this privacy policy.